Frequently Asked Questions


Did we say we offer FREE shipping? Yes. We offer FREE shipping to all U.S. addresses.

About BeOn Energy Gems

BeOn energy gems are the cleaner, healthier* and tastier way to get the energy you want, when you want it. They are bite-sized chocolate energy supplements made with delicious dark chocolate and just the right amount of caffeine plus vitamins B and D. With no artificial colors, flavors or preservatives. One serving, or three gems, is the caffeine-equivalent of a cup of coffee or an energy drink. Each gem contains only 16 calories. That’s right, it’s energy that feels as great as it tastes.

*Compare to artificial flavors, colors, and preservatives in some energy drinks.

BeOn energy gems are available in three delicious flavors: berry flavored dark chocolate, mint dark chocolate, and dark chocolate.

We understand that people today are busier than ever and sometimes they need a tasty little on-the-go boost. We also understand that other energy products aren’t always practical for the on-the-go lifestyle. This is where we come in. BeOn energy gems are a convenient, delicious and discreet way to get more energy and extra focus. They are cleaner, healthier* and tastier than anything else in the energy aisle.

*Compare to artificial flavors, colors, and preservatives in some energy drinks.

Consume up to 3 energy gems per serving for desired energy*. Three energy gems contain 133 mg of caffeine, which is equivalent to a large cup of coffee. You can take one, two or three energy gems to get the boost of energy you want, when you want it.

Individual results may vary. Our bodies may react differently. In order to figure out what is the optimal amount of energy gems for you, please start with a small number of gems (one, maybe two) and allow sufficient time (1 hour) for the ingredients to be absorbed and take effect.

*These statements have not been evaluated by the F.D.A. This product is not intended to diagnose, treat, cure, or prevent any disease.

Not at all.

Unlike some energy drinks, BeOn chocolate energy supplements won’t spin you out of control with caffeine or sugar, as long as you take them as directed. BeOn’s formula combines caffeine and B vitamins for energy with L-Theanine to help soften some of the stimulant effects of caffeine and counteract the jitters that can come with caffeine consumption. With BeOn, you may control the number of gems you eat to customize the energy effects to your individual preferences, all so you can reach your own relaxed state of alertness.

  • Women who are pregnant or nursing.
  • Anyone under 18 years of age.
  • People with heart and/or blood pressure problems.
  • People taking prescription medication.
  • Anyone advised by a physician to avoid stimulants or caffeine due to a medical condition.

If you’re unsure whether or not BeOn energy gems are the right answer to your energy needs, give your doctor a call.

Ingredients

Each serving consisting of 3 energy gems provides:

Amount Per Serving % Daily Value*
Calories 48
Calories from Fat 20
Total Fat 2 g 3%
Saturated Fat 1.5 g 8%
Total Carbohydrate 8 g 3%
Sugars 7 g
Vitamin D 400 IU 100%
Niacin 10 mg 50%
Vitamin B6 13 mg 650%
Folate 70 mcg 18%
Vitamin B12 170 mcg 2830%
Caffeine 133 mg **
L-Theanine 100 mg **

* Percent Daily Values are based on a 2,000 calorie diet.
** Daily Value Not Established

Additional ingredients (other than previously described in the supplements facts) are:
Dark Chocolate (Sugar, Unsweetened Chocolate, Cocoa Butter, Soy Lecithin, Vanilla), Sugar, D-Mannitol, Gum Arabic, Corn Syrup, Natural Flavors, Coloring (Includes Vegetable Juice, Fruit Juice, Turmeric Oleoresin), Maltodextrin, Confectioner’s Glaze.

BeOn energy gems have no artificial colors, flavors or preservatives.

While BeOn energy gems do not directly contain gluten, dairy products or nuts, they are made and packed in a facility that also processes products that contain milk, peanuts, tree nuts, and wheat. Therefore, BeOn energy gems are not certified gluten-free.

BeOn energy gems do contain soy.

BeOn energy gems are not vegan and not certified to be GMO-free.

Purchasing

You can buy BeOn energy gems directly on our website, loveBeOn.com.

BeOn energy gems are currently sold at these stores: Rite Aid, Meijer, and participating retailers across the United States.

We also sell on Amazon.com and Lucky Vitamin.

We do not offer free samples. You may buy trial packs of three or six 6-gem packs on our site, or get just one 6-gem pack of BeOn energy gems in our available retail sales channels.

We accept credit/debit cards issued by Visa, Mastercard, American Express, Discover, JCB, as well as PayPal and Amazon Pay.

Yes.

Our web-site uses “Secure Socket Layer” (SSL) technology, utilizing data encryption to protect the information exchanged between your device and our server.

In order to process payments and keep credit/debit card data for future subscription payments, we have outsourced all payment processing to a fully compliant PCI-DSS* 3rd party payment service provider (Braintree, owned by PayPal, as well as Amazon Pay). All data required to process payments is safely transmitted and stored on the secure 3rd party’s premises, while no electronic storage, processing, or transmission of any such data occurs on our systems or premises.

If you choose to pay with PayPal or Amazon Pay, your account credentials will be verified directly by these parties in a separate pop-up screen, and never shared with us or stored on our systems or premises.

*Payment Card Industry Data Security Standard devised by the 5 major credit card brands.

Yes. Trial packs of three or six 6-gem packs are available for one time purchase.

For our offers of higher quantity, our web-site currently offers only subscriptions to monthly or bi-monthly recurring shipments. You may cancel your subscription at any time without any penalties or fees.

Alternatively, you are welcome to use our other mentioned sales channels for one-time purchases.

We currently only sell and ship to addresses located in the United States.

Unfortunately, once a product shipment has left our facilities, we will not accept it back.

If you suspect the product is defective or damaged, we apologize. Please contact our customer service team for further assistance.

Subscriptions

A subscription is an arrangement to receive a monthly order of BeOn energy gems, shipped directly to you for FREE, for a monthly recurring payment. Your monthly subscription will commence on the date of your initial sign-up. Monthly recurring shipments will then be made on the same day of the month as that of the initial sign-up.

Subscription enables us to provide you with lowest price possible. We found that many of our consumers enjoy a steady supply of BeOn energy gems and therefore seek the lowest price, year-round, no hassle, shipped for FREE on a monthly basis.

We believe you should opt in and keep using this service only if you would truly enjoy this offer. You are always free to change, suspend or even cancel your subscription at any time! Once subscribed, go to My Account/Subscriptions to manage your subscription.

In order for us to keep track of information pertaining to your subscription, you are required to create an account on our web-site.

Instead of remembering yet another user and password combination, you may use one of the available social login buttons to login using your credentials from the following services: PayPal, Google, Amazon, Facebook or Twitter.

It is perfectly safe to use the social login buttons. Your login user and password to these services are verified using these platforms in a separate secure login window. Your password is never seen by us or shared with us, and we cannot have access to your accounts on these services. Only information pertaining to your order (name, email address, and delivery address)  is shared with us.

If you have previously logged in with any of the social login methods via PayPal, Google, Amazon, Facebook or Twitter login buttons, you will have to use one of these methods to access your account. If you have forgotten your password to your account on these services, please regain access to that account before attempting to login with your social login on our site.

If you have not used one of these methods and created an account with us, your automatically generated password will be emailed to you immediately after account creation. Please look for this email first.

If you have lost or forgotten your password, you may reset your password directly from this Lost Password page. You will have to enter your email address, and a new password will be sent to your email address. You may also reach this page via the login screen to My Account (click “Lost your Password?”).

Your chosen payment method will be charged only after your order has been shipped.

You are free to change your order any time. Please go to your Subscriptions page (you may also access this page from your account page My Account) to manage your subscription. Once you “View” your subscription, an option to change the flavors of the monthly order will be available under the product details.

Changes made less than 24 hours before recurring shipment date may take effect only on the next billing cycle.

If you would like to upgrade or downgrade your subscription to a different package altogether, you may cancel your subscription and resubscribe by yourself, or contact our customer service (contact-us) and we will gladly handle this for you.

Please go to your Subscriptions page (you may also access this page from your account page My Account) to manage your subscription. Press “View” or click on the subscription order number. You will be able to suspend the subscription (stop the monthly shipments, easily continuing them once you decide to do so), resume a suspended subscription, cancel the subscription entirely without any penalties or fees, change the shipping address for the subscription, and change payment method for the subscription.

In order to change the flavors of your monthly order, you may contact our customer service team with the request.  In order to change the monthly order entirely, you will currently need to cancel your existing subscription and resubscribe to the new package.

Cancellations occurring less than 24 hours before recurring shipment date may take effect only on the next billing cycle.

Other tabs on the  My Account page allow you to manage the payment methods, change billing and shipping addresses, and change your password or unlink your social media account from our website account.

Delivery

Did we say we offer FREE shipping? Yes. We offer FREE shipping to all U.S. addresses.

We do our best to ship your order within one business day. Please expect the package to arrive 2 to 5 business days after placing your order or after the monthly recurring order day. Actual delivery time are dependent on the mail carrier (USPS Priority Mail).

Absolutely. As soon as your order ships, you will receive a notification email with your tracking number.

Customer Service

If you suspect the product is defective or damaged, please contact our customer service team for further assistance.

For health and safety related questions, please call* 1-855-674-7829

*SafetyCall provides 24/7 immediate medical response to our customers in order to  answer health and safety related questions.

If you think your dog ate BeOn energy gems, please call 1-855-674-7829 for further assistance.

if you have a question, a comment or would just like to share your own BeOn experience, here is a link to our contact-us page. We love hearing from people interested in BeOn.

For health and safety related questions, please contact this number: 1-855-674-7829.